Your Payment Information is Safe with
Beelite Candles
We want you to feel safe and secure when you place an order with us.
When you provide payment information, we use SSL technology (secure
socket layer) to make sure that it is "encrypted" (scrambled and
coded) so that no one else can read it while it is being transmitted
over the Internet.
Privacy Policy
We take your privacy concerns very serious, and we have taken steps to
ensure that your privacy is respected. One of those steps is telling
you what information we collect, how we collect it, and how you can be
removed from our mailing lists.
On our site, we collect:
E-mail
addresses of those who e-mail us or register with us
Information about how many visits a page receives
Information given by our customers, like survey information or
newsletter subscriptions
We do not sell or trade any of our e-mail lists.
We Will share information with the government when required by State
and Federal Law.
How to remove your name from our mailing lists
E-mail
If you decide in the future you don't want to receive e-mails from us
about special offers, Please email us your name, email address and let
us now you would like to be removed from our list.
busybee@beelitecandles.com
Mail
If you have supplied us with your postal address online you may
receive catalogs or periodic mailings from us with information about
new products and services or upcoming sales. If you no longer wish to
receive such mailings, please let the staff at Beelite Candles
Know you would like your name removed from our mailing list, just
email us at
busybee@beelitecandles.com
Phone
Persons who supply us with their telephone numbers may receive
telephone contact from us regarding orders they have placed online & a
brief follow up on how the candles Arrived and if they were happy with
the products.
Disclaimer:
We are not liable for any candle after it has been purchased.
Take all decorations off of your candle before burning. Keep all
candles away from children and pets. Candles are not toys. When burning
your candle only burn for 3 to 4 hours at one time. NEVER leave
Burning candles unattended.
Shipping Policy
Please allow 5-7 business days possessing after the order has been recieved, before
shipping.
PLEASE NOTE: ALL our products are custom made, hand poured candles made especially for each order. If you have special request or special deadlines please call ahead, and we will do our best to accomodate you.
We keep our labeling and packaging material to a minimum not only to keep costs low but to keep any potential waste down. Most candles are labeled only with a paper label. We do not shrink wrap our candles. Instead we wrap them in wax paper and bubble wrap to protect them during shipping . We use packing peanuts and if you happen to find other types of peanuts it's just us reusing them from other orders we've received, please do the same if you can.
The shipping boxes we use are reusable or recyclable. We also try to reuse any boxes we receive, which is sometimes why the box you get may be from Amazon or elsewhere. We kindly ask you to continue the reuse cycle and either reuse the boxes and packaging materials or simply recycle them. It does make a difference.

Our Guarantee
If for any reason
you are not totally satisfied with your purchase simply contact us
within 15 days of receipt of goods.
Returns
To return an
item, please follow these steps:
1. Contact us within
15 days of receipt.
2. Repack items securely; just like you received them.
3. Include a copy of the original invoice.
4. Include a note stating your reason for the return.
5. Ship returns to the address below
(Delivery confirmation & insurance recommended.)
We will refund the purchase price of the product, this does not include shipping charges either direction.
Refunds can only be made on undamaged and, unused merchandise.
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Send your returns to:
Beelite Candles
4024 Chandlers Rd.
Auburn, KY 42206 |
If you
have any Questions; "Please Feel free to call us at.":
(270) 542-2770 or email us at:
busybee @ beelitecandles.com
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